Our team provides peace of mind and guidance for every step of the process, from enrollment to ongoing check-ins.
1. Get in Touch
Give us a call at 833-333-LYNC (5962) or submit an online inquiry to request a free consultation.
2. Meet Our Team
We’ll set up an appointment for our intake team and/or program director to come meet you. We’ll talk about your goals, discuss how we can help, and answer any questions you might have.
3. Help with Enrollment
We’ll help you fill out the necessary paperwork, submit it for you, then follow up as needed until everything is approved.
- If you’re enrolling for the first time, we’ll help you submit the DDD application and/or apply for Medicaid.
- If you’re switching providers we’ll help you submit the SCA Selection Form.
4. Create a Plan
Once your assistance level is determined by DDD and you select our services, we’ll schedule a meeting with you and our team. We’ll work together to create an ISP that addresses your needs and moves you toward your goals.
5. Contact Providers
We then get to work contacting providers from your local area and finding ones that are the best fit. We’ll connect you with services you’re comfortable with and their support will begin as soon as possible.
6. Finalize and Approve Plan
Once the team agrees on the plan, we self-approve it the same day. We’re one of the few (8 percent!) of New Jersey Support Coordination Agencies that can do this, and it saves a lot of waiting and headaches.
7. Ongoing Check-Ins
From then on, we’ll check in on a regular basis—more than the minimum monthly requirement— to see how things are going. We’ll work with you as your priorities evolve over time. If new needs arise we can help you adjust your plan to meet them, or if you’re unhappy with any of the providers you’re working with we can support you in finding a better fit.
8. Continue on your way to living your best life!
It seems too easy!
We’ve built our business on above-and-beyond customer service. We do everything within our power to ensure that the process is as smooth and predictable as possible. We don’t control the whole process of course, so there are occasional issues that arise that are beyond our control, but the longer we’ve worked in this space, the better we’ve been able to prevent these and/or correct them as needed.
You don’t need to put up with uncertainty, miscommunication, and headaches just trying to keep the services you depend on.
Let our dedicated team help!
Frequently Asked Questions
Identify the person’s support needs and preferences
Develop the NJ Person Centered Planning Tool and NJ Individualized Service Plan
Locate providers for needed services
Ongoing monitoring of supports and services
Respond to urgent service related needs through our 24/7 on-call staff other service related needs of the person and/or family
We serve all of New Jersey. Our entire New Jersey team lives and works in New Jersey and brings deep connections to many communities throughout the state. We’re also one of the few Service Coordination Agencies authorized throughout New Jersey to self-approve Individualized Service Plans, saving you time and headaches.